Terms of service

Terms of Service

Last updated: August 26, 2026

These Terms of Service apply to the use of the ESPERANZA ELENA online store at esperanzaelena.com and to purchases made through Shopify checkout.

Business Identification

This website is operated by ESPERANZA ELENA LLC, an Arizona limited liability company registered in Arizona, United States.

Business and correspondence address: 2035 W Dartmouth St, Mesa, AZ 85201, United States

Contact: service@esperanzaelena.com or +1 (786) 309-7252.

Use of the Website

Customers may use this website for lawful shopping, account, support, and order-related purposes. Customers may not misuse the website, interfere with store security, scrape content for unlawful purposes, or submit false information.

Product Information

We aim to display product details, prices, colors, sizes, and availability accurately. Product colors may vary slightly depending on device settings.

Payment Terms

All prices are displayed in USD. Orders must be paid through Shopify checkout before fulfillment begins. Accepted payment methods are the payment options displayed at checkout, which may include major credit cards and other Shopify-supported payment methods available to the customer at the time of purchase.

Store Content

Text, images, designs, branding, and storefront content are provided for shopping and informational use. They may not be copied or reused for misleading, unlawful, or competing purposes.

Shipping and Returns

Shipping, returns, refunds, and exchanges follow the Shipping Policy and Return and Refund Policy linked in the footer and checkout.

Limitation of Liability

To the fullest extent permitted by applicable law, ESPERANZA ELENA LLC is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or products purchased through the store.